Hyundai Approved Repairer Program

The Hyundai Approved Repairer Program operates across the national network of Hyundai-authorised repairers, and its business depends on getting the right parts to the right workshop on time. When H.A.R.P. came to us, the process was drowning in paperwork. We designed and built a web application that took the friction out of the entire parts-ordering workflow.
The platform integrates DocSumo's optical character recognition to parse incoming repair documentation, and Infomedia's Microcat electronic parts catalogue to resolve parts lookups instantly. A repairer uploads the paperwork, the system reads it, matches the correct parts, places the order through Hyundai's supply chain, and tracks the job through to delivery. What used to take a morning of admin now takes minutes.
The application transformed how parts move through the South African Hyundai repair network. It's the kind of project that doesn't make marketing headlines — but it materially improved the daily operation of a national dealer program. That's the work we tend to be proudest of.